AI employees for customer support
Most incoming questions have been answered before. These AI employees reply using your own business information around the clock, hand off what genuinely needs a person, handle complaints and billing, and leave a record of every case — so your team handles the hard ones instead of the repeated ones.
AI employees that work inside your own tools — set up in minutes, nothing to install.
The 8 employees in this area
Billing & Subscriptions
Clear answers on invoices, plans, and payments — refunds routed to a human. Included from the Pro plan — see plansCustomer Success
Onboard new customers, drive adoption and book check-ins that keep them growing. Included from the Pro plan — see plansCustomer Support Agent
Resolve support tickets 24/7 — and escalate the rest to your team. Included from the Pro plan — see plansCustomer Support Assistant
Answer customer questions 24/7 and hand off when it matters. Included from the Free plan — see plansEscalations
Calm upset customers, apply the escalation policy, and hand off cleanly. Included from the Pro plan — see plansFrontline Support
Answer common questions, guide customers step by step and open tickets when needed. Included from the Pro plan — see plansKnowledge Base
Draft and maintain help articles, FAQs and canned replies from resolved tickets and product changes. Included from the Pro plan — see plansTechnical Support
Diagnose errors, interpret logs and write clean bug reports for engineering. Included from the Pro plan — see plans