E-commerce

E-commerce Product Advisor

Guide shoppers from question to checkout — automatically.

E-commerce Product Advisor: a DiAgent AI employee that works inside your own tools. Set up in minutes, nothing to install.

Included from the Pro plan — see plans

E-commerce Product Advisor: what it does

An intelligent shopping assistant that recommends the right products based on customer needs, answers sizing and spec questions, explains shipping timelines and costs, handles return and exchange inquiries, provides order-tracking guidance, and can generate a payment link to close the sale — all inside the chat.

Tasks it can carry out

  • Create a payment link
  • Check payment status
  • Notify a team channel

Example questions

  • What's the difference between the basic and premium models?
  • How long will my order take to arrive?
  • I'd like to return an item — what are the steps?
You set it up afterwards; everything can be changed.

More from the library

  • Course Tutor — Help students understand the material — guiding, not just giving answers.
  • Accounts Payable — Codes invoices, runs the 3-way match, and preps payment runs for human approval.
  • Accounts Receivable — Invoice, track aging, and collect what you're owed — politely and on policy.
  • Finance & Insurance Advisor — Explain products and gather quote requests — general info, not personalized advice.

See the whole library